Legal & trust
Everything we commit to, in writing.
ZerwOne Network LLC operates Sentrail from the United States and is organised in Ohio. All documents below took effect on August 6, 2026.
Terms of Service
The contract governing your use of Sentrail, including the authorization warranty.
Privacy Policy
What we collect, why, on what legal basis, and how long we keep it.
Data Processing Addendum
GDPR Article 28 terms for customers who are controllers of personal data.
Subprocessors
Every third party that may process customer data, and what each one sees.
Cookie Policy
Each cookie we set, its category, and how to change your choice.
Acceptable Use Policy
What you may and may not scan, test, or automate with Sentrail.
Billing, Refunds & Support
Billing cycles, cancellation, refunds, and per-plan support response targets.
Responsible Disclosure
How to report a vulnerability in Sentrail, and our safe harbor commitment.
Compliance posture
Sentrail is currently undergoing a SOC 2 Type II examination. No report has been issued yet, and we make no claim of SOC 2, ISO 27001, PCI DSS, or HIPAA certification. Ask us for the current status of the examination before relying on it in a procurement process.
Who to contact
- Contracts & terms
- legal@sentrail.dev
- Privacy & data rights
- privacy@sentrail.dev
- Vulnerability reports
- security@sentrail.dev
- Abuse & unauthorized scanning
- abuse@sentrail.dev